Privacy Policy

Last updated: November 22, 2024

Your privacy matters to us. This Privacy Policy explains how CitizenMap collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller

The data controller responsible for your personal information is:

Tigrilande
Company registration: 929 333 292 R.C.S. Marseille
Registered office: 2 Impasse des Olivades, 13015 Marseille, France
Email: welcome@citizenmap.cloud
Website: https://citizenmap.cloud

2. Data We Collect

2.1 Information You Provide

When you purchase a Digital Citizenship, we collect:

2.2 Automatically Collected Data

2.3 Data We Do NOT Collect

We do not collect:

3. How We Use Your Data

3.1 Legal Bases for Processing

Purpose Legal Basis
Providing the service (displaying your message) Contract performance
Processing payments Contract performance
Sending order confirmations Contract performance
Preventing fraud and abuse Legitimate interest
Improving our service Legitimate interest
Compliance with legal obligations Legal obligation
Marketing communications (if opted in) Consent

3.2 Specific Uses

We use your information to:

4. Public Display of Information

Important: Your username and message are displayed publicly on our interactive map and are visible to all users worldwide.

Do not include personal information (full name, address, phone, email) in your username or message.

5. Data Sharing

5.1 Third-Party Service Providers

We share data with trusted third parties who help us operate our service:

Stripe (Payment Processing)

OVH SAS (Hosting)

5.2 Legal Requirements

We may disclose your information if required to:

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

7.2 Cookies We Use

Essential Cookies (required for service operation):

Analytics Cookies (with consent):

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may prevent the site from functioning properly.

8. Data Retention

8.1 Retention Periods

8.2 Exceptions

We may retain data longer if:

9. Your Rights (GDPR & Privacy Laws)

9.1 Your Rights Include

9.2 Limitations on Data Deletion

Due to the public and permanent nature of our service, we may not be able to delete your message from the map if:

However, we can anonymize your associated personal data (email) while keeping the message displayed.

9.3 Exercising Your Rights

To exercise any of these rights, contact us at: welcome@citizenmap.cloud

We will respond within 30 days (or as required by applicable law).

10. Data Security

10.1 Security Measures

We implement appropriate technical and organizational measures to protect your data:

10.2 Limitations

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10.3 Data Breach Notification

In case of a data breach affecting your rights, we will notify you and relevant authorities as required by law.

11. Children's Privacy

Our service is not intended for children under 16 (or under 13 in some jurisdictions).

We do not knowingly collect data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

To exercise these rights, email: welcome@citizenmap.cloud

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

For material changes, we will notify you by email (if provided) or through a prominent notice on our website.

Continued use of our service after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: welcome@citizenmap.cloud

Address: Tigrilande, 2 Impasse des Olivades, 13015 Marseille, France

15. Supervisory Authority

If you are in the EU/EEA, you have the right to lodge a complaint with your local data protection authority:

Questions? We're here to help. Email us at welcome@citizenmap.cloud for any privacy-related questions.

← Back to Map